Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
If you just changed your mind and prefer a different style, in order to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returned items must have no visible signs of wear or use.
To complete your return, we require a receipt or proof of purchase.
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Neozoia and Diagnostic Research, 3is Septemvriou 167 Athina 11251
To return your product, you should mail your product to: Neozoia and Diagnostic Research, 3is Septemvriou 167 Athina 11251
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.